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Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service.
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In our Redkings Casino review, we extensively examined and analyzed the Terms and Conditions of Redkings Casino.
Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory.
The player from Spain had his account closed and was accused of fraud after minimal betting activity.
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The Complaints Team had attempted to contact the casino multiple times for resolution but received no response.
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